Harmful Trends in Studies

On February 27, 2007, in General, by Nettie Hartsock

Study finds rising narcissism among college students


Posted Tuesday, February 27, 2007

NEW YORK _ Today’s college students are more narcissistic and self-centered than their predecessors, according to a comprehensive new study by five psychologists who worry that the trend could be harmful to personal relationships and American society.

"We need to stop endlessly repeating ‘You’re special’ and having children repeat that back," said the study’s lead author, Professor Jean Twenge of San Diego State University. "Kids are self-centered enough already."

Here’s a link to the full story.

And as a Mom of a six year old son and a ten year old daughter, I find it a bit apalling that the lead author is quoted as saying, "Kids are self-centered enough already."

Kids are kids and if you look at all the messaging directed to them in the form of productizing their lives – that would be a more interesting study then having your call to action from the study be, "Stop endlessly repeating "you’re special." The way Professor Twenge describes it sounds a bit more like brainwashing than good kid and parental interaction.

The harmful trend in studies is how more and more studies are based on the "result" the "study leaders" already have in mind that they want to attain.

How can I relate that to PR? Good question Watson! Here’s how:

Journalists are studying your company – many of them already have their "resultant" story in mind even as they are interviewing you or coming (god forbid) to your hour long briefing via the Internet. So the key is to study the journalists and what they write and be prepared to respond to any "hooks" they might drop in the conversation to make "their" story turn out better. Frankly, it shows some respect to journalists too if you take the time to read what they write prior to an interview. Most of them follow some sort of style and you can learn how to best be responsive to what they ask, by "studying" old stories they’ve written.

And I guess if you really wanted to make them feel good you could keep repeating to them "You’re special" and ask if they’ll repeat that back to you during the interview. (that’s a joke folks.:>)

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Dove is Right on!

On February 26, 2007, in Messaging, by Nettie Hartsock

As if you didn’t know that Dove’s latest ad Campaign for Real Beauty is the single most intelligent campaign in the world…the commercial they ran during the Oscars last night proves it once again.

And it was so darn good that even Laurie Peterson – Editor of MediaPost just put a link to it on her comment "Check out the winning consumer-generated ad for Dove Cream Oil. Tagline: "What’s better than knowing you’re beautiful, even when no one is looking." We like it. – More.."

And so do I and so do my other three sisters and my Mom and my mother-in-law and just about eight of the women out of the twelve in my bunko group!

Dove scores big with us! Women are smart and Dove is smarter! And if you’re still curious why they’re smarter – then hit this link a good article on Dove at MarketingProfs by Marti Barletta.

Here’s the bottom line – while all these advertising gurus are spinning their Segways into circles around their neatly art-decoed cubicles, and between their double latte Starbuck’s breaks, they often forget that people (women included) just want you to understand them and deliver what they desire. Whether it be in commercials, advertising, publicity, news stories or case studies, people want to feel as though you (the pitcher) get them (home base).

Pitch straight and true every time and you’ll be surprised at what home runs it will bring you! You’ll see your targets rounding those bases faster than you can say "foul ball."

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Bloggers…Meet Outpost-Earth

On February 23, 2007, in Blogs, by Nettie Hartsock

If you haven’t yet registered your blog at Outpost-Earth, I would urge you to take a look at it and join the blogging minions who are registered there. It’s quite an eclectic group of bloggers and it’s growing by "earthly" leaps and bounds on a daily basis! I’m registered and so are many other bloggers. No feed is the same at Outpost Earth so it makes for quite an interesting and diverse representation of worldwide blogging!

For folks who really want to get their blog exposed, this is an ideal way to join a directory that is dynamic, thriving and innovative. The design itself of the site is very cool and the registration process takes less than two minutes and it’s FREE!

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Michael Masterson Interview

On February 22, 2007, in Author Interview, by Nettie Hartsock

Interviewing a Master: Michael Masterson

"Don’t write like copywriters write!"

What are the best ways you can truly become a Master copywriter and what do those have in common with Latin dancing and the Karate Kid?

More than you think.

And no matter what type of writing you do, or if you a business who is in search of a good copy, then this interview will be will shed some secrets on the craft of creating copy.

It Starts with a Blank Screen:

Nettie: Can you talk about the art of copywriting? The top three things that are most important in copywriting?

Michael: It’s different for each level. There are different levels of competencies if you’re involved in a skill. At first when you start to learn something you’re incompetent. Everyone is incompetent and if you work hard and you get through that level, then you’re on to the next level.

Nettie: And at each level you are gaining competence?

Michael: Yes, for instance I’m taking Latin Dancing lessons, so I’m at the starting level. The turning is easy, the tough part is moving your hips the way Latin people move their hips. Gringos move their hips exactly the opposite way, so I’ve been trying to learn this and it’s awkward and I’m really at an awkward stage of incompetence but I know if I get through this I’ll get to the competent level. This is same with copywriting or anything you’re really trying to master.

The most common mistake that early copywriters make is they try to write like copywriters write. They imitate it. To them it sounds like good copywriting, because they’re imitating ad speak and it doesn’t work at all.

Nettie: But as you keep working at it, you will find your own voice?

Michael: The most important things to learn in anything you do in life are invisible for you when you’re a beginner. The most important advice I would give is not to worry about not being good. It takes about a thousand hours of practice to be competent in any skill. So just keep writing and put the time in. Keep writing.

To write a lot and to read a lot are the two things you can do to get to the highest level. When you read copy a lot you will internalize good things and when you spend a thousand hours copywriting you will get better. In the beginning you will imitate but as you do it over and over again, your writing will continue to get better and better.  After several years your copy will be much better than sometimes even a very gifted person’s might be because you’ve put that hard work in.

"Rub on, Rub Off", as Pat Morita said in The Karate Kid. Just practice the movements. If I kept worrying about my hips going in the wrong way it will lead to a lot of frustration, if I just keep doing it, eventually it will become second nature to move them in the right way.

Good Copy and Speed:

Nettie: What about writers who are inpatient with the time it takes to write and really master the craft?

Michael: It’s better to write slowly and do it more or less right than to do it quickly. When you’re writing copy in the beginning it’s much better to take jobs that are small and short so you can devote extra time to them and get them right. My rule is read one promotion a day, and if you can write for an hour a day then you will become in three years the level of competency to compete with at least 80% of the copywriters out there. To get to the next level of mastery it would take about 5000 hours.

Nettie: What are some mistakes beginning copywriters make?

Michael:  They usually begin at what they think is the beginning, they start at the logical beginning of the argument but what they have to remember is that a sales pitch is not a logical sequence or logical experience, it’s an emotional experience. What I would say to beginning copywriters is "Write the beginning" but also realize you’re not writing your copy yet. Get that stuff done so you can get it out of the way. Always start in the middle of the sales pitch. All good entertainment starts in the middle, you plunk them right down in an emotional situation. So if you’re trying to sell people pens that have ink that lasts longer, then start your copy with a pen running out of ink.

The other mistake that beginners make is they try to write too much like other copywriters. They try to use too many copywriting terms, they use a lot of adjectives: sensational, amazing, outstanding…those are almost always mistakes. It’s much better to get rid of almost all your adjectives when you’re writing good copy.

Nettie: Why? Because they’re superfluous?

Michael: If you’re writing strong copy and you’re putting someone in a scene, you don’t need those extra adjectives junking things up. The reader automatically notices an adjective where you’re telling him how to feel about something. If you’re writing financial copy and you’re talking about a spectacular profit, you don’t have to say it’s spectacular. If you could tell the story about how the guy invested 10 thousand dollars and three days later it turned into 245,000 dollars, you don’t have to call it spectacular.

The other is the mistake of telling the reader what to do, what to think, what to feel instead of showing. We all know the rule “Show…Don’t Tell” this applies to all writing, fiction, non-fiction, copy, white papers. Instead of making a statement, you show them the benefit.

Nettie: So is copywriting really to always tell the story?

Michael: Absolutely and start in the middle for the reader. Show the story and give details. Make them see the story. Imagine that you’re writing a movie rather than a letter. Let them see the details and don’t junk it up with intrusive adjectives. Intrusive adjectives have the same kind of effect that telling does. What you want is the reader to feel like he is making his own decisions and that he is coming to his own conclusions.

Experts Making Shortcuts:

Nettie: What mistakes do expert writers start making?

Michael: When you become a master writer at whatever area you’re writing in, then one of the bigger mistakes that can happen is assuming that your reader is at the same level as you are.

A lot of writers won’t want to hear me say this. But it’s true. The writers sometimes tend to shortcut the explanations of things, use the inside jargon too much and you begin to write to the advanced readers. It’s difficult to balance.

What you have to remember is that all the great successes in publishing really come from writing to the beginners. Shakespeare always wrote to the beginners. The bigger mistake the advanced writers tend to make is they forget to go back and talk to the beginner in their writing. You want to make sure you encompass your whole audience. Remember, the most profound truths in any area are the simplest.

The challenge for a master copywriter is to make sure that you get in plenty of deep and exciting stuff for your advanced readers, while not alienating your beginning readers.

Nettie: So the goal no matter what level of writer you are is to write for the beginner and then make certain that you bring in those other people that may have seen the product twenty times too?

Michael: Exactly. The secret to really good writing is that you have to love your audience and one of the most common mistakes that master marketers make is that they despise their audience.

Nettie: Why do they despise their audience?

Michael: Sometimes writers get cynical about what they’re doing. They think what they’re doing is not right, that they’re selling people things and they somehow feel that’s not right and so they get mad at their audience in a way for buying the promotions they’re writing and they start to dislike them for that.

I’ve come into plenty of businesses where all the marketers talk about their people as though they’re morons. They talk about them despairingly and that’s the first thing I always put a stop to. You can never be great at writing if you don’t love your audience.

Nettie: Can you talk more about how that works?

Michael: There’s a thing called negative capability by T.S. Eliot and I think he was writing it about Shakespeare and he said one of Shakespeare’s greatest strengths is that he had the capacity for negative capability. What he meant by that was Shakespeare had the capacity to create characters he himself did not like morally but he allowed them to come to their full expression of their own personalities in the most positive way they could. In other words, he had villains that were full villains.

That’s what a great writer does and what I’m saying is you have to love your audience too and the people in the pit.

You have to care about them and in copywriting I’ve overseen more than a billion dollars worth of successful copywriting and I can tell you that copywriters are a little bit like rock stars and the greatest copywriters tend to be the youngest ones.

Nettie: Why?

Michael: Because they still love their audience, they love the ignorance of their audience because they are still ignorant themselves. They’re discovering the secrets themselves and they’re enthused about them and they’re explaining them simply because they’re just starting to learn them too. But if you don’t keep yourself open and work hard to love your audience and your products, then what happens is your copy by incremental degradation gets a little bit more and more removed.

Most of the highest paid copywriters are not good, it’s the young guys just on the curve that are hungry and moving and working very hard. It’s hard not to get dried up.

Nettie: How do you keep yourself inspired after doing this so long?

Michael: I actually will myself into loving the audience and loving the product. I just won’t start talking about copy with somebody unless I can get in that mood. I try to imagine where they are and what they are caring about and I start getting humble and I start saying, “Why am I such a big shot? When did I really need this information?” Some people are just open loving and humble their whole lives and other people just have to remember it.

Nettie: So even expert copywriters can be humble and still good?

Michael: Absolutely. Somehow the Rolling Stones can go back and do performances that are still really great. There are some expensive copywriters that know how to do that and they’re great too.

About Michael Masterson: Michael Masterson is a prolific writer, Michael Masterson has developed a loyal following through his writings in Early to Rise (www.earlytorise.com), an e-newsletter published by Agora that mentors more than 400,000 success-oriented individuals to help them achieve their financial goals.

Michael Masterson has been making money for himself or others for almost four decades. In that time, he’s only taken two breaks—each time for two years. The first was after a stint with the Peace Corps in which he came to appreciate relative values and the joy of teaching. The second came at age 39, when Masterson retired from the $100 million-plus business that he and his partner built.

In his latest book, Seven Years to Seven Figures: The Fast-Track Plan to Becoming a Millionaire, Michael Masterson provides readers with a detailed program to turn their average — or below average — income into a seven figure fortune in seven years or less.

Michael is also the founder of AWAI and the creator of the highly esteemed Michael Masterson’s Accelerated Program for Six-Figure Copywriting.

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Copywriting and Talking

On February 22, 2007, in Jargon, by Nettie Hartsock

Here’s a list of the 100 most often mispronounced words. I love this list! Here are a few of the sample words from the list and I encourage you to hit the full link as well.

perogative prerogative Even in dialects where [r] does not always trade places with the preceding vowel (as the Texan pronunciations “differnce,” “vetern,” etc.), the [r] in this prefix often gets switched.
perscription prescription Same as above. It is possible that we simply confuse “pre-” and “per-” since both are legitimate prefixes.
persnickety pernickety You may think us too pernickety to even mention this one. It is a Scottish nonce word to which U.S. speakers have added a spurious [s].
preemptory peremptory The old pre-/per- problem. Do not confuse this word with “preemptive;” the prefix here is per-.
prespire perspire “Per-” has become such a regular mispronunciation of “pre-,” many people now correct themselves where they don’t need to.
plute pollute This one, like “plice” [police], spose [suppose], and others, commonly result from rapid speech syncope, the loss of unaccented vowels. Just be sure you pronounce the vowel when you are speaking slowly. Read here for more on the problem.
(probly, prolly) probably Haplology is the dropping of one of two identical syllables such as the [ob] and [ab] in this word, usually the result of fast speech. Slow down and pronounce the whole word for maximum clarity and to reduce your chances of misspelling the word.
pronounciation pronunciation Just as “misspelling” is among the most commonly misspelled words, “pronunciation” is among the most commonly mispronounced words. Fitting, no?
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Blogging Tips

On February 20, 2007, in Blogs, by Nettie Hartsock

One of my personal heroes, Mahatma Gandhi said, "Be the change you want to see in the world."

I’ve been thinking about this quote alot lately, it was often quoted to me by my Mom (who is 70 years old and still a reading teacher at a economically-challenged high school) and really is a living example of this statement.

And tonight, as I’m up in the middle of the night working and my husband and amazing two children are sleeping, I think this statement could also be applied to the blogging world as well.

Blogs are a powerful way to effect and engender change – don’t miss the opportunity you have for communicating deeply to the world.

So to all of you bloggers, no matter what your blog’s goals, I would urge you to truly, "Blog the change you want to see in the world."

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Pitching to the Media

On February 20, 2007, in Pitching, by Nettie Hartsock

As a veteran tech journalist and a PR marathoner, I’m happy to see posts that concisely tell how best to pitch to journalists or magazines.

I’m also happy to note that as a writer I still get pitches from folks for possible stories to write as well for leading pubs, and so I’m still on both sides of the “pitching and receiving” and it’s really good to mind some reasonable rules when it comes to pitching yourself, your clients or a possible story.

Read them and pitch.

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Tips for Blog commenting

On February 20, 2007, in Blogs, by Nettie Hartsock

Brian Solis writes a very compelling blog on commenting on blogs and what is going on in that realm on the PR side. It’s a must read.

What’s interesting to me on the opposite side as well is that there are bloggers who still don’t get the "conversation" part of blogging. For instance if you’re going to post a question that engenders comments and that is your goal, then the last thing you want to do at the end is wrap up those comments with a post on how you already knew the "correct" answer to the question and all the other commenters have it wrong.

This is not called conversation. And blogs aren’t classrooms with a teacher at the lecturn – soley spouting off from his/her knowledge base with no room for discussion. Let me ammend that by saying good blogs are not classrooms with a teacher at the lecturn.

To really get readers and those comments on your blog you have to be willing to also understand and embrace that it’s ok for others to disagree with you and it’s ok to have an open discussion on a topic and not make it about being right.

A really good blog is very conversational. And how many of us really enjoy conversations that end with "That’s why I’m right." How many of us return to converse with someone who "knows everything?"

It’s much more engaging and frankly, more edifying if you’re willing to put yourself out there in the midst of the conversation – not always as the leader. And actually it can be a very powerful way to learn new things from other bloggers that you might not otherwise learn.

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Copywriting and Lead Generation

On February 20, 2007, in Lead Generation, by Nettie Hartsock

As a writer it’s important to know and understand how lead generation works and what makes it successful. I’m a great fan of Brian Carroll and his work and blog about sales and lead generation.

I’m also looking forward to Jim Logan’s series on lead generation on his blog which started yesterday.

If you’re writing in B2B or the marketing world in general, you need to stay aware of the best lead generation tactics and how they are best employed.

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SOBCon “07

On February 18, 2007, in Blogs, by Nettie Hartsock

I’m late in posting! But don’t miss this conference!

SOBCon ’07

Take Your Blogging to the Next Level

A Relationship Bloggers’ Conference and Networking Event

Community, Friday, May 11, 2007, 6:00 PM – 9:00 PM

Speakers, Saturday, May 12, 2007, 8:00 AM – 4:30 PM

There will be interactive presentations on publishing, design and branding, tools, analytics, social networking, marketing, and coaching — all from the perspectives of the relationship blogger and the audience. Only 250 attendees will be accepted.

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What’s the Real Story and is it Good?

On February 16, 2007, in Messaging, by Nettie Hartsock

One of the things I think all of us struggle with is the challenge of creating a good story. I’ve been pondering quite a bit lately about what it takes to make a good story and how to ensure that any company, author or musician I work with on marketing or PR knows their story and can convey it in the best possible way.

Here are some tips on telling a good story:

1. Find the theme of your story and stick with it. Don’t change your story – be dug in. Be so dug into your story and in love with your story that everyone else wants to play a part in it too.

2. Build and expand your plot. Raise the stakes for the customer who doesn’t buy your product, or for the journalist who might not yet want to cover your story. (Don’t do this by stalking them.:>) Do it by helping them understand why you’re important to what they want to accomplish. Make them feel as though they can’t live without you.

3. Always be concerned with the listener or reader. If you’re becoming bored of the story what do you think they’re feeling? Be innovative, adventurous, creative and fearless!

4. Tell the truth. Tell the real story. What’s the point in making things up? We’re all so darn connected on the Web – we’re smart enough to ferret out exaggeration or plain old lies.

A real story is timeless and can become legendary. We stitch our lives together with all the threads of story – imagine the wonderful and historical fabric you’ll have at the end if you just keep focused.

Mark Twain:

"I notice that you use plain, simple language, short words and brief sentences. That is the way to write English – it is the modern way and the best way. Stick to it; don’t let fluff and flowers and verbosity creep in. When you catch an adjective, kill it. No, I don’t mean utterly, but kill most of them – then the rest will be valuable. They weaken when they are close together. They give strength when they are wide apart. An adjective habit, or a wordy, diffuse, flowery habit, once fastened upon a person, is as hard to get rid of as any other vice."

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Tom Chandler’s Negotiating Tips

On February 16, 2007, in Copywriting, by Nettie Hartsock

Tom Chandler has one of the best posts I’ve read on negotiating on writing gigs. And this is an excellent writing blog to read. Now for a polite southern gal the title seemed a bit racey, but after one Mint Julip all was good! Go and read it!

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